What our Visitors tell us
Here at Ufford Park we value feedback
from our guests and pride ourselves on delivering excellent service standards
across all areas. We have included a sample of recent testimonials, letting you
know what our guests say about us...
“We’ve just enjoyed another splendid
weekend at your hotel.Our Autumn
Meeting was a great success thanks in no small way to the hospitality you
provided: good facilities, delicious food, comfortable rooms and beds, and
excellent service from all your staff.
While many of your team are ‘unseen’
and deserve our thanks, I feel that I should mention those with whom I had
direct contact: Mandy Brooks for over a year planning the event; Wendy, reception;
Linda and Keith, Duty Managers; Rosie, managing our private dining and Stuart,
Restaurant Manager.All without
exception were welcoming and friendly, helpful and efficient and nothing was
too much trouble.Last but not least,
thank you, Colin, for permitting the aerial photography display on the Saturday
morning, which went well.
On behalf of all our members and guests
who so enjoyed their stay with you, our thanks to your whole team – one of the
best meetings ever in 38 years!”
Leica Fellowship, September 2014, Devon
"Just a quick note to say thanks for
your help in organising my Golf and Spa birthday weekend – I had a great time
and it would appear that each of my guests did too, whether golfing or spa-ing,
or just visiting us for the Saturday night!!! Even the weather obliged too!!
Please pass on my thanks to all staff,
especially the Saturday evening crew that did a great job with serving of the
food (especially after I dispensed with a table plan), and the cooking of it –
it was delicious, as was the Friday meal in the restaurant!!! And you were
right about the table layout in the Waveney Room – that worked well for me
All of us left with a very good
impression of the hotel, spa and golf facilities and I certainly enjoyed a 50th
birthday weekend to remember!”
September 2014, Norwich
“Perfect venue, great facilities and Hotel staff
who did everything to make our stay comfortable and pleasurable. I will not
have a 'classroom' with such a view again (unless we get asked back of
The usual complaints I get on courses are around
food and bills - I didn't get any!!
Once again, many thanks to you and your team for
making this residential course run so smoothly – I very much appreciate
June 2014, Ipswich
just wanted to say a big thank you for Friday evening. The Neil Diamond Tribute
Act was brilliant. He is definitely a class act. The food was also lovely &
we all had a wonderful time. We would definitely come to see him again.”
“A big thank you from all
the ladies of Chesfield Downs for making our weekend run smoothly with
great service, great golf and great weather! We have all really enjoyed our
stay and most made use of your great facilities. Thank you again to all the
staff at Ufford for making our stay so great.”
and Kathy, June 2014, Hertfordshire
We have also included recent feedback
from some of our wedding guests after choosing Ufford Park Hotel for their
special day. We really do appreciate such warm comments and kind words, as
every effort is made to ensure the day is perfect.
have now returned from honeymoon!
had an amazing wedding day.Everything
went extremely well from drinks on the lawn till the final dance at the end of
staff were all polite and attentive to our needs. The food was great and
everyone had a great time.
big thank you to everyone!”
Mr and Mrs Macho, married June 2014,
had a wonderful day everything was perfect.I did ask the waitress to thank the chef and kitchen staff but maybe you
will do so again, the food was delicious, everyone commented on it; The buffet
was lovely, too much as you thought, but better than not having enough.
made sure that we made the most of our wonderful day, with many happy
memories.Can’t wait for the photos
Mr and Mrs Masterson, married June
2014, from Woodbridge
husband and I got married at Ufford Park a few weeks ago and it far exceeded
our expectations! The staff (in particular Janice and Josie!) made
everything before the wedding and on the day run so smoothly. We couldn't
believe that there wasn't one single hiccup throughout the entire day.....everything
happened on time and went so well."
Mr and Mrs
Keane, married June 2014, from Ipswich
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