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Spa Facilities

Visit alone or with family and friends, and we can assure you of a warm welcome and a comfortable and friendly atmosphere that provides the perfect environment to relax and unwind in.

The Thermal Suite

Based on the ancient ritual of bathing, the body is treated using a variety of heat and cooling experiences to guide your body through a sensory journey with the ultimate aim of inducing deep relaxation; an excellent way to prepare your mind and body for private individual treatments.

Treatment Rooms

We offer a range of health and spa treatments in our beautifully appointed treatment rooms; a haven of peace and tranquillity for the body and mind. From facials to manicures and pedicures, massages to tanning, we have a variety of treatments to choose from and enjoy.

Download our full list of Spa Treatments

Relaxation Room

During your visit to our spa, treat yourself to some time out in our relaxation area. Featuring soft lighting, sensual aromas, fibre optic ceiling illuminations and complimentary fruit and herbal teas as well as cool filtered water. The perfect environment to relax and unwind in as you appreciate the peace and tranquillity. Magazines are available to guests, but do feel free to bring your own, or a book to read and relax with.

Mud Serail Bath

The perfect treat for you and a friend or partner, our muds have healing properties and are applied ahead of a herbal steam bath which is taken in your private chamber, followed by an integral shower to complete the treatment - an utterly relaxing experience.

Swimming pool

Our 15 metre deck-level swimming pool offers the perfect opportunity to relax or exercise; open to both spa guests and club members. The pool area also features a sauna, steam room and whirlpool spa bath.

Air-conditioned gym

Featuring the perfect equipment for all fitness levels, our casual and relaxed gymnasium is air conditioned for comfort and offers professionally trained staff to help you achieve your personal fitness goals, whatever they might be. A personal assessment can help you determine your fitness goal and how to achieve it, and our staff can support that journey every step of the way.

Health conditions

Before using any of our spa or gymnasium facilities, a member of our team will conduct a private consultation with you as well as completing a health questionnaire and providing you with a comprehensive tour of the facilities. Please be sure, that prior to arrival, you make us aware of any existing medical conditions that might prevent you from having specific treatments or using particular facilities, so that we can advise accordingly. Please consult your GP before arriving with us if you are pregnant or suffering from any illness; some treatments may require a Doctor’s certificate before we can allow you to experience the treatment. In cases where there is a health concern we may have no choice but to refuse to carry out the treatment without a Doctor’s certificate giving permission.


We offer a range of specially designed treatments for expectant and nursing mothers, however some of our treatments are not suitable during this special time, please do allow the spa team to guide you in selecting treatments for you. Unfortunately, we are not able to offer any spa treatments during the first 12 weeks of pregnancy.


It’s important you keep yourself hydrated at all times while you’re with us, especially after your treatment. Complimentary water and herbal teas are provided in our Thermal Suite relaxation area as well as cool filtered water.


It may be appropriate to remove specific items of jewellery during spa treatments. Lockers are available in the changing rooms should you wish to store them however, we do suggest you leave any valuables at home as any personal property brought into the spa is the responsibility of the guest. We are unfortunately unable to accept responsibility for loss or damage incurred to your personal belongings.

Spa etiquette

The spa environment is one of tranquillity and relaxation, we ask you to respect other guests’ privacy and serenity at all times, and ask that you do not use mobile devices, pagers or cameras in the spa.

Arrival time

Guests should arrive at the spa reception at least 15 minutes prior to any treatment booking so that you can begin on time in a relaxed way. Any later arrivals ultimately result in shortened treatment times.

Age requirements

Children under the age of 16 are not allowed to visit the spa. Any persons under the age of 18 must be accompanied by a parent or legal guardian at all times.

What to bring

Swimwear must be worn in the spa and swimming pool areas at all times. You will be provided with your own robe, towel and slippers to use throughout your visit and lockers are available for your clothing and other personal belongings - our lockers require a £1 coin (refundable). Paper underwear will be provided for specific body treatments should you wish.

Cancellation policy

A non-refundable deposit of 50% per treatment is taken when bookings are made and is applicable on all spa experiences and treatments. Should you need to cancel, this deposit can be carried over to another appointment if more than 48 hours notice is given. Unfortunately, if you do not attend for your treatment or cancel on the day you will be charged the full treatment or experience price.

For more information or to book, please contact our Spa Team on 01394 386871, or email

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Book a Spa Experience

Please contact our Spa Team on:

01394 386871

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QIT Covid-19
Quality in Tourism
2021 Travellers' Choice
Quality in Tourism Breakfast
Green Tourism Silver
EADT Finalist 2020
Director of the Year
Norfolk and Suffolk Tourism Awards - Finalist 2019
FSB Area Finalist 2019
2019 Suffolk's Greenest Business
WNB awards 2019 Finalist
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