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What our Visitors tell us

Here at Ufford Park we value feedback from our guests and pride ourselves on delivering excellent service standards across all areas. We have included a sample of recent testimonials, letting you know what our guests say about us...

“We’ve just enjoyed another splendid weekend at your hotel.Our Autumn Meeting was a great success thanks in no small way to the hospitality you provided: good facilities, delicious food, comfortable rooms and beds, and excellent service from all your staff.

While many of your team are ‘unseen’ and deserve our thanks, I feel that I should mention those with whom I had direct contact: Mandy Brooks for over a year planning the event; Wendy, reception; Linda and Keith, Duty Managers; Rosie, managing our private dining and Stuart, Restaurant Manager.All without exception were welcoming and friendly, helpful and efficient and nothing was too much trouble.Last but not least, thank you, Colin, for permitting the aerial photography display on the Saturday morning, which went well.

On behalf of all our members and guests who so enjoyed their stay with you, our thanks to your whole team – one of the best meetings ever in 38 years!”
The Leica Fellowship, September 2014, Devon

"Just a quick note to say thanks for your help in organising my Golf and Spa birthday weekend – I had a great time and it would appear that each of my guests did too, whether golfing or spa-ing, or just visiting us for the Saturday night!!! Even the weather obliged too!!

Please pass on my thanks to all staff, especially the Saturday evening crew that did a great job with serving of the food (especially after I dispensed with a table plan), and the cooking of it – it was delicious, as was the Friday meal in the restaurant!!! And you were right about the table layout in the Waveney Room – that worked well for me too!!

All of us left with a very good impression of the hotel, spa and golf facilities and I certainly enjoyed a 50th birthday weekend to remember!” Andrew, September 2014, Norwich

“Perfect venue, great facilities and Hotel staff who did everything to make our stay comfortable and pleasurable. I will not have a 'classroom' with such a view again (unless we get asked back of course!).

The usual complaints I get on courses are around food and bills - I didn't get any!!

Once again, many thanks to you and your team for making this residential course run so smoothly – I very much appreciate it.
Mish, June 2014, Ipswich

“I just wanted to say a big thank you for Friday evening. The Neil Diamond Tribute Act was brilliant. He is definitely a class act. The food was also lovely & we all had a wonderful time. We would definitely come to see him again.”

Kate, June 2014, Woodbridge

“A big thank you from all the ladies of Chesfield Downs for making our weekend run smoothly with great service, great golf and great weather! We have all really enjoyed our stay and most made use of your great facilities. Thank you again to all the staff at Ufford for making our stay so great.”
Rogie and Kathy, June 2014, Hertfordshire

We have also included recent feedback from some of our wedding guests after choosing Ufford Park Hotel for their special day. We really do appreciate such warm comments and kind words, as every effort is made to ensure the day is perfect.

“We have now returned from honeymoon!
We had an amazing wedding day.Everything went extremely well from drinks on the lawn till the final dance at the end of the evening.
The staff were all polite and attentive to our needs. The food was great and everyone had a great time.
A big thank you to everyone!”
Mr and Mrs Macho, married June 2014, from Cambridge

“We had a wonderful day everything was perfect.I did ask the waitress to thank the chef and kitchen staff but maybe you will do so again, the food was delicious, everyone commented on it; The buffet was lovely, too much as you thought, but better than not having enough.

We made sure that we made the most of our wonderful day, with many happy memories.Can’t wait for the photos now.”
Mr and Mrs Masterson, married June 2014, from Woodbridge

"My husband and I got married at Ufford Park a few weeks ago and it far exceeded our expectations! The staff (in particular Janice and Josie!) made everything before the wedding and on the day run so smoothly. We couldn't believe that there wasn't one single hiccup throughout the entire day.....everything happened on time and went so well."
Mr and Mrs Keane, married June 2014, from Ipswich

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QIT Covid-19
Quality in Tourism
2021 Travellers' Choice
Quality in Tourism Breakfast
Green Tourism Silver
EADT Finalist 2020
Director of the Year
Norfolk and Suffolk Tourism Awards - Finalist 2019
FSB Area Finalist 2019
2019 Suffolk's Greenest Business
WNB awards 2019 Finalist
Spa Finalist