Ufford Park - Spring 2019
The temperature is slowly creeping up and it is starting to feel as though spring is here. We’ve had some amazing sunrises over the golf course in recent weeks which have started to build our excitement for the warmer weather!
As our thoughts turn to spring and summer, we are getting ready for some school holiday fun here at Ufford Park. There’s lots to do here for all the family year-round so be sure to read on to find out more.
Christmas 2018 success
As we look ahead to spring, we’d like to take a moment to celebrate the success of our Christmas period. Our Moulin Rouge party nights were a huge success and we have already had several bookings for this year. Our Christmas theme for 2019 is Wizarding and preparations are already underway to make our 2019 Christmas parties truly magical affairs. The Christmas 2019 brochure will soon be available, if you are interested in checking date availability or to provisionally hold a table at one of our 2019 party nights, please call our Events Team on 01394 383555 ext. 300/325 or email email@example.com for more information.
School holiday fun
With the first half term of the school year over, most parents’ thoughts are now turning towards how to keep everyone occupied during the Easter and half term holidays. There’s plenty to do here at Ufford Park, why not come and play some Adventure Golf at Congo Rapids? Or, have a swim and treat the kids to our children’s afternoon tea. Our Little Adventurers Day out offer is still proving popular - enjoy a round on Congo Rapids, a main meal from the children’s menu and a swim for only £15 per child. You could even get everyone moving and walk the trim trail.
Have you seen our newly refurbished conference rooms?
You may have noticed that we have given our conference rooms a mini-makeover. By investing in new bar tops, new chairs and doing some redecorating, the rooms have been given a new lease of life ready for the busy months ahead!
We have given eight more Superior family bedrooms a new look for 2019!
At the beginning of the year we started the next phase of our ongoing hotel refurbishment programme and we are pleased to announce that we have fully refurbished a further eight Superior Double/Family bedrooms. Our family rooms are our largest rooms and feature three to four beds. As part of this update we have installed new bathrooms and carpets. We also installed modern spot and wall lights as well as adding additional electric plug sockets including USB ports and providing extra sockets next to the beds for phone and tablet charging. The rooms now have stylish feature walls, luxurious headboards, and new soft furnishings in striking brown and teal colours which complement the wooden furniture in the rooms. We love them and hope you will too.
Ufford Park Greenkeepers update
We’ve been busy working away extending some of our tees and reshaping some of the bunkers. We’ve had some beautiful sunny and clear mornings on the golf course of late so be sure to follow us on twitter @Adrian27348070 to see some of our photos.
lled camera inside the kingfisher box itself and then will have another sensor activated night camera on the pond so that we can see who visits the pond at night and more importantly who is eating our fresh water mussels! We may even get some more sightings of our resident owl.
Our work on the kingfisher bank continues, we haven’t had any sightings of a kingfisher yet, but we are in the process of installing two cameras to enable us to see if we have any new residents! We will be putting in a remote-contro
High Five from Keith Hannah, The Park Food and Beverage Manager:
What is your role and how long have you been doing it at Ufford Park?
I am The Park Restaurant Food and Beverage Manager. I started this role at the beginning of January, it is a new position, but I have worked for Ufford Park for 20 years. Prior to this role I was Conference and Banqueting Operations Manager. I have worn many hats during my time here, I started in 1999 as a Porter and worked my way up through the ranks.
What are the most challenging aspects of your job?
This is a new challenge for me and I am loving every minute of it. I am really enjoying working closely with the restaurant and bar team again. I would say that the most challenging aspect of my job is the staff training element. I was brought into this role to further enhance standards of customer service as part of the hotel’s vision to achieve Quality in Tourism 3 Star Gold.
As part of this I have implemented a bitesized staff training programme. Rather than expecting the team to take a half or a full day for training, my training sessions are ten minutes long so they are something that the team can participate in as part of a normal shift. Not only is this more time efficient for them, it also makes it easier to digest and retain what they have learnt.
There are many different personalities in the team and one of my main challenges is ensuring that that every member of the team consistently delivers the same level of service excellence while retaining their individuality. After all, we want their personalities to come across in their interactions with customers, it’s part of the personal touch we like to deliver here.
What’s the last thing you do before leaving work at the end of the day?
At the end of every day I always review the events of the day, assess how we performed as a team and look at areas we can improve upon. I then build those things into my next bitesize training session. I also like to make sure everything is in place for the next restaurant service and prepare for the next day.
If you weren’t doing this job what would you be doing?
I would love to have a small café bar somewhere in Spain. I am a keen gardener and have always said I’d want to work in the gardening section of B&Q when the time comes to think about retirement.
Three words to describe your job?
Challenging, Fun, Rewarding.
We hope to welcome you here soon.
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